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Experience

Case snapshots are written to be publishable by default. Named client references are added only with explicit permission.

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Case snapshots

Short examples of the kinds of outcomes we deliver.

Standardized cloud foundations

Established a repeatable foundation (identity, networking, logging, guardrails) with clear runbooks and ownership.

Change safety with IaC

Moved risky ad-hoc changes into a reviewable workflow: CI plans, approvals, drift control, and rollback paths.

DNS/email stability improvements

Consolidated DNS ownership, fixed authentication posture (SPF/DKIM/DMARC), and introduced safe change control.

Certificate lifecycle and trust model cleanup

Built rotation workflows and runbooks to reduce outages caused by expiring certificates and unclear ownership.

What you get (artifacts)

Deliverables are designed to survive past the engagement.

Technical artifacts

  • Version-controlled repos (IaC, configuration, scripts) where applicable
  • Diagrams, checklists, and standards that match your environment
  • Runbooks for deploy, rollback, rotate, and recover

Operational outcomes

  • Clear ownership and access model (who can change what)
  • Visibility baseline (logs/metrics/alerts) tied to priorities
  • Reduced drift and fewer “mystery changes”
Privacy and NDAs: We avoid client names, internal details, screenshots, or proprietary configuration unless explicitly approved.